When I decided to move to Hanoi to start a new chapter in my work and life, one of the things that bothered me the most was finding a stable, comfortable and suitable place to live for a long time. As a foreigner, not knowing many people and having no experience in renting a house in Hanoi, I was mentally prepared for a difficult journey.
However, I was lucky to know Hanoi Housing - a real estate company specializing in renting houses and serviced apartments in Hanoi, especially for foreigners or those who are looking for quality living space and professional services.
First impression: Professionalism and dedication
I learned about Hanoi Housing through a friend who was a former customer of theirs. At first, I only intended to look at a few apartments for reference. However, right from the first contact, I was convinced by the professional and fast way they worked.
I was enthusiastically consulted by a staff member named Viet Thanh. After discussing the budget and needs (I needed a 4-bedroom apartment, with a convenient location for work and living, quiet, fully furnished and good security), in less than a day, Viet Thanh sent me a list of about 5 apartments that were very close to my requirements. In particular, each apartment was sent with real photos, detailed videos, clear rental prices and even a review of the living area - something I found very rare in other brokerage companies.
House viewing process: Flexible and effective
In the next two days, I went to see the house directly with Hanoi Housing staff. They proactively contacted the landlord, arranged flexible times according to my schedule and were always on time. Every time we went to see the apartment, Trang introduced in detail the advantages and disadvantages of each apartment, from the interior, the direction of the house, the light to the surrounding amenities such as supermarkets, schools, bus stations, etc.
The apartment I liked best was located in Tay Ho area, in a new building, with a large balcony, full of natural light and luxurious furniture, fully equipped with a washing machine, induction cooker, range hood and a very modern dining table and chairs. Most importantly, the space was quiet, suitable for remote work and relaxation.
Mrs Tatiana and Mr Thanh
Legal procedures: Neat and transparent
After deciding to choose this apartment, the part that surprised me the most was the legal process - which is often a troublesome part, especially for first-time renters. However, Hanoi Housing supported me with all the procedures: from negotiating the lease with the landlord, reviewing the legal terms to preparing temporary residence registration papers at the ward police station.
They also carefully checked the condition of the apartment before handing over, made a clear record of the furniture and current status to ensure my rights if any problems arise later. All documents are bilingual (Vietnamese - English), clear, transparent and have the company's stamp.
Logistics after moving in: Always accompanying
What I appreciate most about Hanoi Housing is that they do not "disappear" after signing the contract like some other companies. In the first week of moving in, I encountered some minor problems such as the air conditioner not being cool, the water heater not working properly. I just texted Trang and someone came to fix it within less than 24 hours, completely free of charge.
The company also has a separate tenant care department, regularly calling to ask if I am satisfied with the accommodation, if I need any further support. I feel the sincerity in the service - something that is not easy to find in the real estate industry today.
Conclusion: A memorable and worthwhile experience
After more than 3 months of living in this apartment, I can confirm that choosing Hanoi Housing was one of the best decisions when starting my life in Hanoi. Thanks to their dedicated, transparent and professional support, I not only found a suitable place to live but also felt like I was living in my own “second home”.
If you are looking for a long-term apartment in Hanoi – especially if you need comprehensive support from A to Z – I strongly recommend you contact Hanoi Housing. They will not only help you find the right house, but also make you feel secure and absolutely confident throughout your stay.
Compare (0)