How to Work with Agents in Hanoi: Questions, Fees & Trust Tips

1. What to Look for in a Good Agent:

• Fluency in English or your native language.
• Clear communication and responsiveness.
• Experience with expats and knowledge of your preferred area.
• Transparency about fees and conditions.

2. What Fees to Expect:

• Tenant pays 0%–1 month rent: In most cases, landlords pay the agent’s commission. However, for hard-to-find properties or short-term leases, you might pay 50% to 1 month’s rent.

3. Questions to Ask an Agent:

• Is the property price negotiable?
• Who handles repairs and maintenance?
• Can I meet the landlord?
• What documents are needed to sign the lease?

4. Signs of a Trustworthy Agent:

• Doesn’t push you into quick decisions.
• Offers multiple options, not just one.
• Can show proof of past client experiences.
• Doesn’t ask for upfront payments before viewing.

5. Common Red Flags:

• Lack of contract or vague terms.
• Unregistered listings.
• Overpromising (“You must decide today or it’s gone!”).
• Pressuring for deposits in cash.

Tips: Ask your embassy or other expats for agent referrals. Join local Facebook groups like "Hanoi Housing" or “Expats in Hanoi” to see reviews.